Privacy Policy
1. Introduction
AI Automatizări Moldova ("we", "our", "us") operates a Facebook Messenger chatbot that helps real estate agents respond automatically to client inquiries. This Privacy Policy explains how we collect, use, and protect information when you interact with our Messenger bot.
2. Information We Collect
When you send a message to our Facebook Page, we collect:
- Your Facebook Page-Scoped User ID (PSID)
- The content of your messages
- The date and time of your messages
3. How We Use Your Information
We use the information collected to:
- Respond to your real estate inquiries automatically
- Match your requirements with available property listings
- Notify real estate agents about your inquiry
- Improve the quality of our automated responses
4. Data Storage
Your data is stored securely in Google Sheets, accessible only to authorized agents. We do not sell, trade, or share your personal information with third parties.
5. Data Retention
We retain your conversation data for a maximum of 12 months. You may request deletion of your data at any time by contacting us.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: josangheorghe37@gmail.com
Facebook Page: AI Automatizări Moldova
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any significant changes via our Facebook Page.